Blog

Practical notes on running teams and building custom software.

Big companies are cutting jobs because of AI. How do you talk about it with your own team?

Big companies are cutting jobs because of AI. How do you talk about it with your own team?

How to explain to your people which work AI will take over, what it means for their roles and what the company will offer them instead of uncertainty. A practical approach for business owners.

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Your employees are already using AI on their own. What rules should you give them?

Your employees are already using AI on their own. What rules should you give them?

One-page rules for working with AI: which tools to approve, which data can go into them and which can’t, and how to give people an alternative so they don’t work around a ban.

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The developer behind your business system won’t pick up the phone. How do you take over the software?

The developer behind your business system won’t pick up the phone. How do you take over the software?

What you need in hand to hand a business system over to another developer: access, source code, data and an emergency backup. And when a backup alone is enough.

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Your AI-built app works. What does it still need before your business can run on it?

Your AI-built app works. What does it still need before your business can run on it?

A checklist for internal apps built with Lovable, Bolt or v0: sign-in and roles, data protection, secret keys, backups, accounting integration and who fixes it.

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How to decide whether a recurring meeting should exist

How to decide whether a recurring meeting should exist

Learn how to audit recurring meetings by purpose, participants and expected result, then decide whether to keep, change, replace or cancel them.

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Should you still hire junior employees in the age of AI?

Should you still hire junior employees in the age of AI?

Yes, junior hiring still makes sense in the age of AI. Learn which tasks to automate and how to build context, judgment and responsibility over time.

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Why do employees hide problems from the boss, and how should leaders respond?

Why do employees hide problems from the boss, and how should leaders respond?

Learn why employees hide bad news and how leaders can respond calmly, contain the problem, and preserve accountability after a report at work.

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How to give critical feedback without making it personal

How to give critical feedback without making it personal

Learn how to give critical feedback with less avoidable defensiveness by separating observable behaviour, impact, context and next steps.

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How to review a failure without starting a blame game

How to review a failure without starting a blame game

Learn how to review a failure without blame by tracing facts, finding the first missed response, and assigning concrete changes to named owners.

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How to test whether a four-day workweek will work for your company

How to test whether a four-day workweek will work for your company

Learn how to define a four-day workweek, protect client service, run a controlled pilot, measure workload and decide whether to continue.

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What small teams should agree on for hybrid work

What small teams should agree on for hybrid work

Small teams need four clear hybrid work agreements covering availability, meetings, handovers and when on-site presence is genuinely required.

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Should you promote your best specialist to manager?

Should you promote your best specialist to manager?

Do not make management the automatic reward for expertise. Use three questions and a practical trial to choose the right path for a top specialist.

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Is a recurring mistake a people problem or a process problem?

Is a recurring mistake a people problem or a process problem?

Learn whether recurring mistakes come from a weak process or individual performance using five practical diagnostic checks before you act.

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Can you use AI before your processes are fully documented?

Can you use AI before your processes are fully documented?

You can use AI before every process is documented. Learn five tests for a safe first task, warning signs of confusion, and when to standardise.

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How should you respond when employees resist a new process?

How should you respond when employees resist a new process?

Learn how to separate practical problems from fears about loss, involve employees before rollout, and turn post-launch feedback into useful action.

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How to delegate without micromanaging

How to delegate without micromanaging

Learn how to delegate without micromanaging by defining the outcome, decision boundaries, checkpoints, and cases when you should keep the task.

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